Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.
Last updated: September 2025
1. Information We Collect
Information You Provide
When you use our services, you may provide us with information including:
- Account Information: Name, email address, company name, and role when you sign up for early access or newsletter
- Communication Data: Messages you send us, feedback, and support requests
- Usage Information: How you plan to use Somiana and your teaching goals
- Images and Content: Images you upload for processing and any associated metadata
Information We Collect Automatically
- Technical Information: IP address, browser type, device information, and operating system
- Usage Analytics: Pages visited, features used, time spent, and interaction patterns
- Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)
2. How We Use Your Information
We use your information to:
- Provide and improve our teaching platform services
- Process your lessons and deliver results
- Communicate with you about your account and our services
- Send you newsletters, updates, and marketing communications (with your consent)
- Provide customer support and respond to your inquiries
- Analyze usage patterns to improve our platform
- Ensure security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (email delivery, analytics, hosting)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety and Security: To protect our users, platform, or public safety
4. Data Retention and Deletion
- Lessons: Uploaded lesson content is automatically deleted from our servers within 24 hours after processing
- Account Data: Retained while your account is active and for a reasonable period thereafter
- Analytics Data: Aggregated and anonymized data may be retained for longer periods for service improvement
- Legal Requirements: Some data may be retained longer to comply with legal obligations
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Cookie Control: Manage cookie preferences through our cookie banner
6. Security Measures
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Other legally recognized transfer mechanisms
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (if you have an account)
- Displaying a prominent notice on our platform
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@somiana.com
Data Protection Officer: dpo@somiana.com